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Help Page

This help page contains information on two separate topics - how to use this site and how to use our interactive CD Roms. Please select the appropriate link from the list below:

 How to use this Website:
 
  • How to buy
  • How to pay - online or offline
  • Other problems
  •  
     Interactive CD Rom Help:
     
  • Overview
  • Installing on a Standalone PC
  • Installing on Limited User Accounts
  • Installing on Restricted Network Accounts
  • Uninstalling the Software
  • Starting the ET Popup Engine
  • Using ET Resources Language Cards
  • Moving and Resizing Cards
  • Viewing Cards with Sign Language Graphics
  • Printing Cards
  • Creating Custom Card Sets
  • Deleting Custom Card Sets
  • Tidying Up the Cards
  • Checking for Updates
  •  
     How to use this Website: How to Buy

    Purchasing is easy, simply:

    1) Browse the 'Products' section of the site.

    2) Select which items you would like to buy by clicking the 'add to basket' button next to the product. If you wish to continue browsing, click on the confirm button, your selections will be saved until you are ready to buy. You can see which items you have selected by using the 'view basket' shopping trolley icon button at the top right hand corner of each page. Items can be removed from the basket by checking the 'remove' box and then clicking the 'update' button.

    3) When you are ready to buy your item, you can either click on the 'checkout now' button on the basket page, or the 'Proceed to Checkout' tick icon at the top right hand corner of any page (next to the shopping trolley).
    4)You will then be asked to give details such as your invoice address and chosen payment method. If you are using eLearning credits please state which items you would like them to be redeemed against in the appropriate box.
    5) Payment information is listed below:
     
     How to use this Website: How to Pay - Online or Offline
     

    There are three ways to make your purchase:

    1) You can make an online credit/debit card purchase using our secure server. We accept credit and debit cards - Visa, Mastercard, Electron, Solo, Switch and Maestro. Or...

    2) You can use the online 'Invoice with Order' method - your order is placed online, and received at our office. Your order will then be dispatched as soon as we receive payment. Cheques are payable to 'ET Resources' please write your name and order number on the back of the cheque. Or....
    3) You can also buy offline by printing out a copy of our offline order form. This can be faxed back to 01460 57495 (the latter part of this number IS five digits, this is not an error) - or sent by post to ET Resources, 10 Billetfield, Taunton, Somerset, TA1 3NN, with the appropriate cheque/payment information enclosed.
    adobe acrobat If your computer is unable to open the offline order page you may need to download Acrobat Reader, which is available here.
     
     How to use this Website: Other Problems
     
    If you experience any other problems when using this site please e-mail us at:
    sales@etresources.co.uk and we will do our best to help you.
     
     Interactive CD Rom Help: Overview


    ET Resources Language Packs are supplied on CD-ROM discs, each disc has a unique serial number printed on it. You will need Windows administrator rights and an Internet connection to install and register the software quickly and successfully.

    It is also possible to install this software without an Internet connection but you must still install this software logged in as a Windows administrator.

    The CD-ROM is not required to run the program once it is installed.

    In order to run this product on more than one computer you need to purchase either more copies of it or get a site licence from ET Resources.

    Once a Language Pack has been registered it cannot be installed on another computer unless it has been uninstalled and de-registered using the Internet or by using the manual method.

    Not registering the product puts the Language Pack into 'Demo Mode', this pops up a reminder message every 10 cards.

     
     Interactive CD Rom Help: Installing on a Standalone PC


    1. You must have Administrative (or Manager) rights to install and use the software. If not then follow the instructions for 'Installing on Limited user Accounts' or 'Installing on
    restricted network accounts'.

    2. Insert the ET Language Card CD-ROM into the CD-ROM drive.

    3. If the ETSetup installer does not automatically run, browse the CD-ROM contents using Windows Explorer and double click on ETSetup.exe.You must accept the licence agreement to install this software.

    4a. Internet Activation (recommended). Once the installation is complete remove the CD-ROM when requested. The Activation window will then appear. Enter your details together with the alphanumeric serial number printed on the CD-ROM. Click on 'Register using the Internet'.

    If for any reason Internet Activation did not complete, check your Internet connection and try 4a again.

    4b. Manual Activation. If for any reason you cannot use Internet Activation, click on 'Register using Email or Fax', a Registration Document is saved to the Windows desktop. Email or Fax this document to the email address or fax number supplied, we will then supply you with a 10 digit Activation code. Run the 'ET Language Cards' program, enter the Activation Code in the boxes supplied then click on 'Activate'.

    NOTE: Single user licence software is licensed to run on one computer only, if you would like to use it on a different computer you must uninstall it from this computer first, see 'Uninstalling the software'.

     
     Interactive CD Rom Help: Installing on Limited User Accounts


    Limited user accounts are typically local user accounts that are created for each user of a standalone PC. For example if the Windows login screen has one or more family member's or colleagues names displayed then all or some of those may be Limited user accounts.

    To install this software on a limited user account:

    1. Login as Administrator.

    2. Open Windows Control Panel, choose 'User Accounts', select the Limited account name for the user who will use this software. Change the account type to 'Computer
    Administrator'.

    3. Log out as Administrator, then log in as the user who will use this software.

    4. Install the software as per the instructions in 'Installing on a standalone PC'.

    5. Log in as Administrator and change the user's account back to 'Limited Account'.

     
     Interactive CD Rom Help: Installing on Restricted Network Accounts

    Restricted network accounts are usually used in a networked environment where several workstations connected to a file server are set up for groups of users. Each group has
    it's own access restrictions to certain programs, settings and desktop appearance. For example logging in as 'Pupil' loads a different desktop to logging in as 'Teacher'. This
    system typically uses 'roaming profiles' to store the settings for each group of users. These profiles are shared from the file server.

    The following steps should only be done by the network administrator or technician who looks after your network.

    Before continuing ensure each workstation requiring access to this software has a separate Language Pack serial number and a live Internet connection.

    1. Log in as Administrator and temporarily change the user group's privileges to Computer Administrator'.

    2. On each workstation that will use this software, log in as a member of this group and install the software from the CD-ROM as per the 'Installing on a Standalone PC' instructions. You may alternatively copy the files on the disc to a shared resource and
    install them from there.

    3. Using a workstation that can edit the group profile; run Regedit, locate:
    HKEY_CURRENT_USER\Software\ET Resources right click on this key and change the Permissions to 'Full Access' on all groups and accounts.

    4. The Profile for this group should now have the ET Resources Icons and Program Groups installed, if using a roaming profile you will need to update the roaming profile on the server.

    5. Change the user group's privileges back to their original setting.

     
     Interactive CD Rom Help: Uninstalling the Software


    Warning! Uninstalling this software will remove the software, language packs, saved settings and any custom card sets saved on the computer.

    From Windows Control Panel, select Add/Remove Programs, select 'ET Language Cards (remove all)', click on Remove. Complete removal is completed once the computer has restarted.

     
     Interactive CD Rom Help: Starting the ET Popup Engine
    pop up language cards

    Starting the ET Popup Engine:

    You can start the ET popup program in several ways, either:

    1. Click on the 'ET Language Cards' desktop icon.

    2. Choose 'ET Language Cards' from the Windows Start Menu.

    3. Choose 'ET Language Cards' from the 'ET Resources\ET Cards' Program group.

     
     Interactive CD Rom Help: Using ET Resources Language Cards
    numeracy card Once the ET popup engine is running the ET icon will appear in the Windows System Tray in the bottom right of the desktop. Click on the ET icon, the popup menu will appear as shown above.

    Each ET Language Pack installed is listed at the top of the menu, each pack is divided into logical sets of words, click on a pack name to view the sets of words it contains, click on the set names to pop up the words in each set.

    Choose a word from one of the set menus, the menu will disappear and the chosen card appears in the bottom right of the screen as shown below. Repeat the above operation to open more cards, you can view up to 60 cards at once,

    Each card automatically stacks itself on top of the previous card.

    Choose A-Z Dictionary to view an alphabetical list of words from all installed language packs.

     
     Interactive CD Rom Help: Moving and Resizing Cards


    Each card is movable and resizable, to move a card just click
    anywhere inside the card area and drag it. To resize a card, click
    anywhere on a card's border and drag it.

     
     Interactive CD Rom Help: Viewing Cards with Sign Language Graphics
    sign language From the ET Popup menu select 'Hide/Show Sign', this will toggle the sign language graphics view. Any cards already on the desktop are also set to view sign language graphics as shown in the image on the left. Selecting this option again switches the sign off again.
     
     Interactive CD Rom Help: Printing Cards


    Select 'Print Cards' from the ET popup menu to print a draft copy of the visible cards. Right click on a card to print it in high quality.

    NB: Set print options such as page orientation before printing the cards using the Windows printer settings.

     
     Interactive CD Rom Help: Creating Custom Card Sets


    As well as the standard Card Sets, custom Card Sets can be created and saved. Open all the cards you want to save as a set then choose the 'Save this Set' option from the ET Popup Menu, enter a unique name for the set in the following dialog box, then press OK.

    This set of cards can now be accessed via the Custom Sets option on the ET Popup Menu.

     
     Interactive CD Rom Help: Deleting Custom Card Sets

    Choose 'Clear Custom Sets' then choose Yes to confirm.
     
     Interactive CD Rom Help: Tidying Up the Cards

    Select 'Tidy Up' to restack and reorder all the cards to the bottom right of the desktop.
     
     Interactive CD Rom Help: Checking for Updates


    Choose 'About' from the ET Popup Menu, then click on 'Check for updates'.

    A browser window will then open, if there are any software updates you are given a link to download any files with instructions .


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